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Outside is working hard on the road. Within the field of Vanderlande steel strap is however blameless steel strap at. The growth of the company shows itself here. Here and there are buildings of distinct eras. They are more or less connected affectionately called here by an awning, the 'passerelle'. But - as befits a manufacturing company - from pretension is no question. Which of those buildings is now the headquarters?
After some searching finally turns to building 10 to go, next to a building steel strap that reflects the history. This was exactly 65 years ago laid the foundation for the group that would become the world's largest producer of baggage, and later the world number two in automated logistics steel strap systems steel strap for warehouses. Learn how Vanderlande machine factory changed the world leader
Govert Hamers (61), since the beginning of this year, CEO, is visibly proud. With a more boyish steel strap look and understated humor, he explains how this came about - and how exemplary Vanderlande according to him, is for the healthy future of the Dutch manufacturing industry.
Hammers: "We have a number of things have long been very successful. And if you do that for so long, is that growth does not happen, then you obviously steel strap do something right. I think consistency of policy it is a very important factor. You should not often upset your whole strategy. Policy you must change occasionally, sometimes you need to change course, but if you do that too often, people do not get it, and the company is going in all directions.
That happened right here. It was decided in the 60 clear market segments. First lot of baggage, was later added as a stronger focus on warehousing, post and parcel, WPP, as we call it, warehouses and distribution centers. Our mission here is: make sure that the customer can make our systems as much money as possible. More than the stuff of another, I always say. " In the shoes of the customer so.
"Yes. The customer is here in place 1, 2 and 3. Maybe even a little too much, I guess, but that's actually fine. Finally the truth is out there, steel strap you have to score.
We started here in the 60's with simple straps running. There was at one point a piece in control. That thinking in products and systems we have ever put on by the company that it is today. Not just a hardware company, but also a lot of software, as well as a service. By integrating all that we can offer total solutions that customers need.
We always steel strap look first: steel strap how does the customer want to earn money with its logistics operation? Then we put there a system design against it, and translate that into hardware and software. And then we install it, and we will help clients to optimize the system. Very simple really. " Is it that simple?
But let me say this: if the customer comes first, second and third, people come to place 4 to 10 A company is nothing more than an association of people with a particular purpose.. The people are our calling card. They must show that they understand that the customer is engaged. The most important thing for that customer's reliability. We deliver systems that are of their business in the heart. If anything does not work, then that customer has a big problem. He puts a lot of trust in our hands. So we must ensure that we do not betray that trust by delivering nearly 100 percent reliability. "Products It will also tell you competitor.
"Yes, that's right. But I think we are doing better. And I also think that we always put that last step, whatever the cost. We have a business project here. In it you sometimes have a problem, which is inevitable. Then we do not say: "Too bad, you have purchased a system from us, you want it for yourself." steel strap No, we'll do everything to fix it. It is our system, our responsibility, so we're going to just settle. " How difficult is it to build such a product that delivers complete a business?
"Our customers think it is very important that we all here in their own hands, steel strap to the entire operating system and service after implementation to it. But that does not mean we do everything ourselves. Our knowledge and expertise to sit here in Veghel, but I think we are building only 10 to 15 percent of our physical systems here. The rest we buy, or we make in other places. We have many suppliers, but also supply centers in America and in China. If you have a project - say - Saudi Arabia does, of course there are many things you can buy locally and also many things you can outsource. steel strap But there must always be a Vanderbilt
